Smart911



Smart911 - Are You Ready For Emergencies?   

Aiken County residents can now sign up for a free service called Smart911 that provides vital information to emergency responders when you call 911. Smart911 is a free service that allows residents to provide critical information, such as emergency contacts, children's photos or medical conditions, on a secure website for access by emergency responders.

Residents without a home computer may signup with Smart911 from the 911 Addressing office, the Service Center at the Government Center, and any ABBE library location.

Sign up today at Smart911.com

Smart 911

Help EMS treat you:

Tell Smart911 about your family’s medical issues – like heart conditions, allergies and stroke history. This way when 9-1-1 receives a call, EMS will arrive with the appropriate equipment. For those who have a family member with Alzheimer's, Autism or who is deaf, this service helps as well. Instantly 9-1-1 knows the caller's condition and location without having to rely on verbal communication.

Help Police protect you:

Smart911 information can help police in numerous ways. Today when a child goes missing, it takes time for police to obtain a photo of the missing child. With Smart911 police will have that photo instantly and can begin a wide scale search sooner. Additionally, this service helps police locate you if your 9-1-1 call drops for any reason. This allows the police to locate you and your family more quickly during emergencies.

Help the fire department rescue you:

With Smart911, call takers can notify firefighters of exactly how many people live in your house - including pets - to ensure that everyone is rescued during a fire. Additionally, if you live in an apartment building, firefighters will not only know the address, but the floor and apartment number as well.

Your information is 100% private.

Your family's profile information is completely private and secure. The details you enter on our secure and protected website are only shared with 9-1-1 dispatchers and first responders in the field, and only when you or your family members dial 9-1-1.



Government Center, 1930 University Pkwy | Aiken, SC 29801 Aiken County Government | © 2017